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      1. carrot carrot carrot Change Centers x cognizanti collaborators create-folder Data Science Decisive Infrastructure download download edit Email exit Facebook files folders future-of-work global sourcing industry info infographic linkedin location Mass Empowerment Mobile First our-latest-thinking pdf question-mark icon_rss save-article search-article search-folders settings icon_share smart-search Smart Sourcing icon_star Twitter Value Webs Virtual Capital workplace Artboard 1

        REMAKING INSURANCE

        Digital transformation creates new value

        Digital transformation creates new value

        80%
        increase?in sales quotes after installing a mobile customer insurance platform.
        60%
        faster throughput after automating claims processing.
        70%
        costs recovered in new product development.

        It’s an exciting time for the industry as more insurers invest to transform their business models. Because innovation is key to driving growth, we deliver insight that strengthens your digital presence, levels the field and achieves business vision.

        DRIVEN BY RESULTS

        Benefit from our multidisciplinary approach.

        We bring together specialists in underwriting, distribution, claims, artificial intelligence and digital transformation.

        A Leading P&C Insurer
        RESULTS
        A Leading P&C Insurer

        improved its customer experience, slashed attrition and increased SLA adherence to 95% after migrating to a digital platform.

        LEARN MORE
        A Major L&A Provider
        RESULTS
        A Major L&A Provider

        leveraged agent and sales automation to integrate silos and reengineer agency operations while cutting costs 40%.

        LEARN MORE
        A National US Carrier
        RESULTS
        A National US Carrier

        digitally transformed its IT operations and improved fraud detection and prevention by 400%, among other benefits.

        LEARN MORE
        A US Life Insurance Major
        RESULTS
        A US Life Insurance Major

        struggling with dated legacy systems modernized IT using cloud services and slashed its price per policy by 46%.

        LEARN MORE
        YOUR CUSTOMERS’ NEEDS
        Unlocking Digital Value
        How do we make such a profound
        impact
        to our clients?

        Cognizant engagements place equal emphasis on the three keys to digital success: Customer Experience, Business Process and Tech Infrastructure.

        START THE EXPERIENCE

        It all starts with your customers.

        HOVER THIS AREA AND SCROLL TO VIEW THE EXPERIENCE

        It all starts with your customers.

        Unlocking real digital value and improving outcomes for your business means we must address their needs as well as the needs of your employees.

        How do we do it?

        01

        By helping you build a Digital Business

        Go beyond supporting business and advance it with smarter products, exceptional customer experiences and more efficient operations primed for transformative growth.

        Learn More
        02

        A Digital Business with Digital Operations

        Reimagine and create new digital processes that drive performance, deliver more humanized transactions and leverage automation, AI and scalable platforms.

        Learn More
        03

        A Digital Business with Digital Operations powered by Digital Systems & Technology

        Simplify, modernize and secure your IT backbone with integrated services and digital solutions that unlock value at scale and speed.

        Learn More

        Customized Business Solutions

        We help our clients accelerate their Digital Business transformations as they move beyond a focus on cost efficiencies to driving top-line revenue growth.

        Packaged Industry Solutions

        To deliver immediate impact to the business, we offer proven solutions designed to tackle challenges your industry faces—generating cash flow you need to fund more complex initiatives.

        Create value. Everywhere.

        Operate in silos, without data and insights flowing out of the three areas above, and your initiatives will fail. Only by building a fused, holistic organization can you respond to customer needs and drive new growth.

        01 Digital Business

        Go beyond supporting business and advance it.

        Learn More

        02 Digital Operations

        Reimagine and create new digital processes.

        Learn More

        03 Digital Systems & Technology

        Simplify, modernize and secure your IT backbone.

        Learn More
        BUSINESS INTELLIGENCE

        Recently published insights

        PERSPECTIVES
        How to Excel by Operating Through a Digital Maturity Looking Glass

        Here’s what separates Digital Dominators from Digital Dabblers in the insurance sector.

        VIEW PERSPECTIVES
        PERSPECTIVES
        4 Steps Toward a Continuous Delivery Operating Model

        To compete with digital startups and insurtechs, insurers must streamline their pipelines for rapid software delivery.

        VIEW PERSPECTIVES
        PERSPECTIVES
        Top 3 Digital Imperatives to Boost Competitiveness

        As insurtechs up the ante against traditional insurers, here are ways to stay competitive.

        VIEW PERSPECTIVES

        To achieve digital transformation and grow its market share, this Fortune 500 insurer installed an automated platform—and acquired 500 new customers in 60 days.

        LEARN MORE??

        How digital is transforming the insurance customer experience

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        PRESS ROOM

        In the news

        September 24, 2019

        New Cognizant AI Insurance Claims Platform Enhances Customer Service Following Natural Disasters

        August 1, 2019

        Intelligent Process Automation in Insurance Can Improve Customer Experience, Reduce Costs

        June 13, 2019

        Cognizant Helps Insurance Company Improve Its Customer Experience by Going Digital

        INSURANCE MANAGEMENT

        Leadership

        Ben Bengtson

        SVP, Global Leader

        Michael Clifton

        SVP, Strategy, Platforms & Ventures

        Meera Krishnamurthy

        SVP, SBU Leader

        David Althoff

        SVP, SBU Leader

        Christopher Blatchly

        Global Insurance Consulting Leader